🏥 UPPER EAST SIDE · E 98TH–102ND ST · UPDATED AUGUST 2026
Wheelchair Transportation To & From The Mount Sinai Hospital
Mount Sinai has two main hospital entrances on opposite sides of a four-block campus, and eight hospitals sharing the name. Getting both right is most of the job.
First: "Mount Sinai" Is Eight Hospitals, Not One
This is the most common and most expensive mistake in booking transport on the Upper East Side. Mount Sinai Health System runs hospitals across Manhattan, Brooklyn and Queens. A van sent to "Mount Sinai" when the patient is at Mount Sinai Queens is a wasted hour and, on discharge day, a wasted afternoon.
Mount Sinai's own transportation department lists the sites it serves as Mount Sinai Brooklyn, Mount Sinai Kravis Children's Hospital, Mount Sinai Morningside, Mount Sinai Queens, Mount Sinai West, and The Mount Sinai Hospital, plus Mount Sinai ambulatory facilities. This page is about The Mount Sinai Hospital — the main campus on the Upper East Side. Read the address on your paperwork, not the name.
The Main Campus: Addresses and Entrances
The Mount Sinai Hospital stretches from East 98th Street to East 102nd Street, between Madison and Fifth Avenues. The hospital itself is the Guggenheim Pavilion, and it has two main entrances:
- 1190 Fifth Avenue, at East 101st Street
- 1468 Madison Avenue, at East 100th Street
The emergency room entrance is on Madison Avenue. Which of the two main entrances you use is not interchangeable on discharge day — they sit on opposite sides of a very large campus, and Fifth Avenue and Madison Avenue run in opposite directions, so a driver who goes to the wrong one has to loop the block. Ask your nurse which entrance your unit discharges through and give the driver that one specific address.
The Other Buildings on Campus
Several buildings on the campus have their own street addresses and are frequently confused with the hospital entrance. If your paperwork shows one of these, that is where the van should go:
| Building | Address |
|---|---|
| The Mount Sinai Hospital — Guggenheim Pavilion | 1190 Fifth Ave (at E 101st St) or 1468 Madison Ave (at E 100th St) |
| Mount Sinai Kravis Children's Hospital | 1184 Fifth Avenue, between E 98th and E 99th |
| Klingenstein Pavilion | 1176 Fifth Avenue, north of 98th Street |
| Klingenstein Clinical Center | 1450 Madison Avenue, at 99th Street |
| Center for Advanced Medicine (CAM) | 17 East 102nd Street |
| The Martha Stewart Center for Living | 17 East 102nd Street, 4th Floor, Area C |
| Mount Sinai Doctors Faculty Practice / May Center | 5 East 98th Street |
| Annenberg Building (Icahn School of Medicine) | 1468 Madison Avenue, at E 100th Street |
Mount Sinai May Arrange the Ride For You
This is worth knowing before you pay privately. Mount Sinai operates its own transportation service which, depending on the patient's mobility, provides livery car service curb-to-curb for fully ambulatory patients, wheelchair vans door-to-door for patients in wheelchairs, and ambulances bedside-to-bedside for patients who are bedbound or need ongoing medical care such as continuous oxygen. Arrangements are made by a designated social worker or caseworker, and the service may be covered by the patient's insurance — your social worker can help determine whether you have coverage.
Mount Sinai also describes giving patients an appointment time for when transport will arrive to take them home, and confirming beforehand that the patient has keys to their home, that someone will be there on arrival, that any needed medical equipment is already at the home, and that family know the patient is coming.
Parking and Drop-Off
The hospital's parking garage is at 1292 Park Avenue, on 99th Street between Park and Madison Avenues. It is open 24 hours, takes cash and cards, has automated pay stations, and has customer service staff available around the clock — call 212-241-5125 for current hourly and daily rates. Metered street parking exists on the streets bordering the campus, but treat it as a lottery rather than a plan.
Nearby commercial alternatives listed by the hospital include MPG Parking at 6 East 102nd Street between Madison and Fifth, Imperial Parking Systems at 1510 Lexington Avenue with the entrance on 98th Street between Lexington and Park, and GGMC Parking at 60 East 94th Street between Madison and Park.
Getting There by Car
From the FDR Drive, drivers take the 96th Street exit, continue west on East 96th Street to Madison Avenue and turn right; the hospital is at 100th Street and Madison. From the RFK (Triborough) Bridge, the route is the FDR Drive to the 96th Street exit and the same approach. Through Central Park, the transverse leads to Madison Avenue and a left turn north. Madison runs uptown and Fifth runs downtown, which is why a driver aiming for the wrong entrance loses several minutes rather than several seconds.
Booking a Wheelchair Van To or From The Mount Sinai Hospital
AccessibleRides NYC is a directory, not a transportation company — we don't dispatch vehicles. The providers below are the ones in our directory whose stated coverage area includes the Upper East Side, East Harlem and cross-borough trips. Call at least two, because availability on any given day varies more than any company's marketing suggests.
- NYC Wheelchair Transportation — largest fleet in our directory, 24/7 dispatch, ambulette and stretcher. Best first call when your discharge time is uncertain. (212) 920-7287
- NYC Fly Wheels — smaller operator, strongest reviews in our directory for recurring appointment schedules. (212) 457-1907
- NYC Transportations — Queens-based, CPR-certified drivers, all five boroughs. (718) 207-0511
- Benny Express Transportation — the option to call if the destination is Nassau, Suffolk, or upstate, or if a bariatric vehicle is needed. (212) 882-1339
For rate ranges by trip type, see the cost estimator on our home page. If the ride may be covered by Medicaid, read our NEMT & Medicaid guide before you book privately — booking privately first can forfeit coverage.
What to Have Ready When You Call
Dispatchers can send the right vehicle the first time if you give them all of this at once: the exact building and entrance (not just "Mount Sinai"), the floor and unit, the discharge window rather than a single time, the destination address including whether there are steps at the door, the wheelchair type and its weight if it's a power or bariatric chair, any equipment travelling along such as oxygen, and whether a caregiver is riding. Our 7-question booking checklist covers what to ask them in return.
Frequently Asked Questions
What address should I give a wheelchair van going to Mount Sinai?
Give a specific street address, not the hospital name. The Mount Sinai Hospital's main entrances are 1190 Fifth Avenue at East 101st Street and 1468 Madison Avenue at East 100th Street. Confirm with your nurse which one your unit uses before the driver sets off.
Does Mount Sinai arrange wheelchair transportation for patients?
Mount Sinai operates a transportation service that includes wheelchair vans door-to-door for patients in wheelchairs, arranged through a designated social worker or caseworker, and it may be covered by the patient's insurance. Ask the social worker on the unit before booking privately.
Is Mount Sinai Queens the same as Mount Sinai Hospital?
No. Mount Sinai Health System includes several separate hospitals, among them Mount Sinai Brooklyn, Mount Sinai Morningside, Mount Sinai Queens and Mount Sinai West, in addition to The Mount Sinai Hospital on the Upper East Side. Always book to the address on your paperwork rather than the name.
Where can a caregiver park at Mount Sinai?
The hospital garage is at 1292 Park Avenue, on 99th Street between Park and Madison, and is open 24 hours. Call 212-241-5125 for current rates. Nearby commercial garages the hospital lists include 6 East 102nd Street, 1510 Lexington Avenue and 60 East 94th Street.