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NYC Transportations — Full Review
Forest Hills, Queens–based operator serving all five boroughs, Westchester, Long Island, and New Jersey. Known for CPR-trained drivers and strong airport-transfer service to JFK, LaGuardia, and Newark.
Overview & Reputation
NYC Transportations is a Queens-rooted wheelchair and ambulette provider based in Forest Hills, serving all five boroughs plus Westchester, Long Island, and New Jersey. Its reputation rests on two things riders mention repeatedly: drivers who hold current CPR certification, and dependable handling of airport runs to JFK, LaGuardia, and Newark — trips that require flight tracking, extra time, and careful equipment handling.
The company handles the full range of non-emergency needs, from recurring medical transport such as dialysis and therapy to stretcher-level transfers for non-ambulatory passengers. Because every driver is CPR-trained, NYC Transportations is a particularly reasonable choice for riders with more complex medical profiles who want that extra layer of preparedness on board.
Feedback from riders and caregivers centers on punctuality and careful securement — especially the way drivers handle power wheelchairs on airport transfers, arriving early and strapping the chair correctly the first time. For families coordinating a discharge or a post-surgery pickup, that reliability is the quality that comes up most often.
Pricing, Service Areas & Vehicle Types
Pricing
Exact pricing depends on distance, vehicle type, and trip specifics. Based on publicly available rate information as of 2026:
Always request a written quote before booking. Tolls and additional fees may apply. Rates current as of June 2026.
Service Areas
NYC Transportations covers the NYC metro region and the wider tri-state area:
- All five boroughs: Manhattan, Brooklyn, Queens, The Bronx, Staten Island
- Westchester: White Plains, Yonkers, and surrounding communities
- Long Island: Nassau and Suffolk counties
- New Jersey: Northern and Central NJ, including EWR airport transfers
- Airports: JFK, LaGuardia (LGA), and Newark Liberty (EWR)
Vehicle Types
Pros & Cons
✓ Strengths
- CPR-trained drivers across the fleet — a meaningful reassurance for riders with complex medical needs
- Strong airport-transfer track record for JFK, LaGuardia, and Newark, including flight tracking and power-chair securement
- Broad tri-state coverage: all five boroughs, Westchester, Long Island, and New Jersey
- Handles stretcher-level transfers as well as standard wheelchair and ambulette trips
- Medicaid / NEMT billing available for eligible riders
- Consistent praise for early arrivals and correct wheelchair securement on the first try
✗ Limitations
- Based in Forest Hills — pickups far from Queens may see longer response times during peak hours
- No public phone number listed on the site; booking is handled through their website
- As with any private operator, same-day availability isn't guaranteed — advance booking is safer
- Stretcher capacity is limited; book those trips as early as possible
- NEMT/Medicaid billing requires confirming your specific plan before the first ride
What Riders & Caregivers Are Saying
"We booked them for a JFK pickup after my father's surgery. The driver arrived early, knew how to properly secure his power chair, and was incredibly patient with him."
"They've handled my mother's weekly therapy in Queens for over a year. Same careful driver most weeks, always on time, and CPR-trained, which gave us peace of mind."
"Needed a stretcher transfer from a Manhattan hospital back home to Long Island. They quoted upfront and the whole transfer was smooth and professional."
"The airport run to Newark went perfectly even though our flight was delayed — they tracked it and adjusted the pickup without us having to call."
Note: experiences vary by driver, time, and day. We recommend confirming pickup windows and driver details directly before each trip.
Quotes above are illustrative of common feedback themes found in this company's public reviews; they are not verbatim citations.
Frequently Asked Questions — NYC Transportations
For general questions about Medicaid, tax exemptions, driver certification, and door-to-door policy that apply across NY/NJ providers, see our Wheelchair Transport FAQ.
1. Why does every driver hold CPR certification, and does that cost extra?
This is a standing company policy rather than a per-trip add-on — CPR training is part of standard driver onboarding, so it doesn't carry an extra fee. It's most relevant for riders with cardiac history, recent surgery, or other conditions where an in-transit medical event is a real (if rare) possibility.
2. There's no public phone number listed — how do I actually book a ride?
Booking runs through the company's website request form rather than a listed phone line. For a same-day or urgent need, submit the request and expect a callback to confirm details — build in extra lead time compared to a company you can reach by phone immediately.
3. Is Forest Hills, Queens the best base for my trip?
If your pickup or drop-off is in Queens, the Forest Hills base is a practical advantage for response time. For trips centered in Manhattan or the Bronx, compare against NYC Wheelchair Transportation or NYC Fly Wheels, which may have a shorter response window depending on your exact location.