Non-Emergency Medical Wheelchair Transportation (NEMT) in NYC & NJ

What Is Non-Emergency Medical Wheelchair Transportation?

NEMT is wheelchair transportation for medical purposes that are not life-threatening emergencies. This includes rides to dialysis centers (often three times per week for many patients), chemotherapy appointments, physical therapy, doctor visits, and hospital discharge transportation. In NYC and NJ, NEMT is often covered by Medicaid for eligible patients, but private-pay NEMT is also widely available for those who aren't Medicaid-eligible or who want more flexible scheduling.

Does Medicaid Cover Wheelchair Transportation in NY?

Yes — for eligible riders, New York State Medicaid covers non-emergency medical transportation, including wheelchair van rides, through the statewide broker Medical Answering Services (MAS), reachable at (844) 666-6270. The eligibility rules, the three-day advance-booking window, the required paperwork (Form 2015), and how Medicare and private insurance fit in are all covered in depth in our Medicaid & Insurance guide for wheelchair transportation — start there if your main question is what's covered and who qualifies. This page focuses on the service itself: what NEMT is, who provides it, and how to book.

NEMT Wheelchair Transportation Providers in NYC & NJ

NYC Wheelchair Transportation (nycwheelchair.com) offers scheduled and same-day NEMT wheelchair transportation across all 5 boroughs, and accepts private pay alongside coordination with hospitals and care facilities.

NYC Transportations (nyctransportations.com) specializes in non-emergency medical handicap transportation with CPR-trained drivers, coordinating with hospitals, dialysis centers, and rehab facilities across NYC, Westchester, Long Island, and NJ.

Along Car Service (alongcarservices.com) specifically highlights partnerships with Medical Answering Services (MAS) and Fidelis Care, which can simplify the Medicaid NEMT billing process for recurring trips.

NYC Fly Wheels (nycflywheels.com) focuses heavily on recurring NEMT routes — particularly dialysis — across the Bronx, Brooklyn, Manhattan, Queens, and Staten Island.

In New Jersey, Delta Medical Transportation (deltamedicaltransportation.com), Transit Care (transit-care.com), and MNJ Medical (mnjmedical.com) all offer wheelchair NEMT — see our New Jersey guide for which counties each covers.

Setting Up Recurring NEMT Trips

If you need the same trip multiple times a week — for example, dialysis on Monday, Wednesday, and Friday — most companies can set up a recurring schedule once your first trip is confirmed. When calling, be ready with: your pickup and destination addresses, your appointment times (and how long appointments typically run), whether you use a manual or power wheelchair, your weight if a bariatric vehicle might be needed, and whether a caregiver will travel with you. Ask how return trips work — some companies schedule a fixed return window, while others want a call when you're ready to be picked up.

Hospital Discharge & One-Time Trips

For a one-time trip like a hospital discharge, same-day availability varies by company and by day — some providers explicitly advertise same-day NEMT, but it's worth calling more than one company if your timeline is tight. See our hospital discharge guide for more on coordinating with hospital discharge planners.

Frequently Asked Questions

How do I schedule Medicaid-covered wheelchair transportation in NYC?
Call Medical Answering Services (MAS) at (844) 666-6270 (NYC, Long Island, Westchester, Putnam), ideally at least three days before your appointment. Your provider may need to submit Form 2015 first.

What if I'm not Medicaid-eligible?
Private-pay NEMT is widely available from companies like NYC Wheelchair Transportation, NYC Transportations, NYC Fly Wheels, and Along Car Service — pricing and same-day availability vary, so call ahead.

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