♿ COMPANY REVIEW · UPDATED JUNE 2026 · INDEPENDENTLY WRITTEN
Delta Medical Transportation — Full Review
Totowa, Passaic County–based and covering all 21 New Jersey counties. New Jersey's most comprehensive wheelchair transport provider — licensed, insured, 24/7, with both wheelchair vans and ambulance-based NEMT.
Overview & Reputation
Delta Medical Transportation is New Jersey's most comprehensive wheelchair transport provider, operating from Totowa in Passaic County with licensed fleet coverage across all 21 NJ counties — from Newark and Jersey City to Hoboken, Bergen, and the southern counties. For serious medical transport anywhere in the Garden State, it's the first call to make.
What sets Delta apart is the breadth of what it can handle: standard wheelchair-van trips, ambulance-based NEMT for higher-acuity needs, and 24/7 availability backed by proper licensing and insurance. The company coordinates NEMT billing with New Jersey Medicaid managed care plans, which matters for eligible riders who need covered, recurring transport.
Riders and caregivers repeatedly point to reliability over the long term — never a no-show, always on time, and drivers who treat patients with dignity through months of recurring treatment such as chemotherapy. For a statewide NJ provider that can scale from a routine appointment to a more complex medical transfer, Delta is a dependable choice.
Pricing, Service Areas & Vehicle Types
Pricing
Exact pricing depends on distance, vehicle type, and level of service. Based on publicly available information as of 2026:
Always request a written quote before booking. Tolls and additional fees may apply. Rates current as of June 2026.
Service Areas
Delta Medical Transportation provides statewide New Jersey coverage:
- North Jersey: Passaic, Bergen, Essex, Hudson, Morris, and surrounding counties
- Central Jersey: Middlesex, Union, Somerset, and more
- South Jersey: coverage extends across all 21 counties
- Major cities: Newark, Jersey City, Hoboken, Paterson, and beyond
- Airport: Newark Liberty (EWR) transfers
Vehicle Types
Pros & Cons
✓ Strengths
- Statewide coverage across all 21 New Jersey counties
- Both wheelchair vans and ambulance-based NEMT for higher-acuity needs
- Licensed, insured, and available 24/7
- Coordinates NEMT billing with NJ Medicaid managed care plans
- Strong long-term reliability record on recurring treatment such as chemotherapy
- Listed phone number for direct booking — (973) 389-3110
✗ Limitations
- New Jersey–focused — NYC trips are possible but incur tolls and added cost
- As a large statewide operator, confirm same-day availability at time of call
- Ambulance-based NEMT is quote-based rather than a fixed rate
- For covered rides, confirm your NJ FamilyCare plan and broker process first
- Book higher-acuity transfers early to ensure the right vehicle and staff
What Riders & Caregivers Are Saying
"We've used Delta for my mother's chemotherapy appointments in Passaic County for eight months. Never a no-show, always on time, and the drivers treat her with dignity."
"They covered a complex transfer between two hospitals with an ambulance-based ride when a regular van wasn't enough. Professional and calm the whole way."
"Statewide really means statewide — they picked my father up in South Jersey and got him to a Newark specialist without any issue."
"Booked directly by phone, got a clear quote, and the van arrived exactly when they said. That reliability means everything for weekly treatment."
Note: experiences vary by driver, time, and day. We recommend confirming pickup windows and driver details directly before each trip.
Frequently Asked Questions — NY/NJ Rider Edition
These 11 questions are the ones real riders in New York and New Jersey ask most often before booking wheelchair transportation. Answers apply broadly to the region's operators and are contextualized for Delta Medical Transportation where relevant.
1. Are there state-specific grants or tax exemptions available for wheelchair transportation in NJ?
Yes. New Jersey's ABLE program (NJ ABLE) lets eligible disabled residents open a tax-advantaged account where withdrawals for qualified disability expenses — including transportation — are tax-free. Income-eligible riders may also qualify for reduced fares through NJ Transit's Access Link and county paratransit programs. Veterans with service-connected disabilities can access VA-funded transportation through the Disabled American Veterans (DAV) network. These benefits attach to the rider, so they can help offset the cost of booking Delta Medical Transportation.
2. Will Medicare, Medicaid, or private insurance cover any portion of wheelchair transportation?
Medicaid is the most reliable coverage for non-emergency medical transportation (NEMT) in New Jersey. NJ FamilyCare (Medicaid) members access NEMT through the state's contracted transportation broker (as of 2026, ModivCare) — confirm the current broker and pre-authorization steps when you arrange a covered ride. Delta Medical Transportation coordinates with NJ Medicaid managed care plans; confirm your specific plan is accepted before booking. Standard Medicare generally does not cover NEMT, though some Medicare Advantage plans include a transportation benefit — check your plan. Private insurance coverage is uncommon but occasionally applies to procedure-related transport.
3. Will the van fit and access hospital and medical-office parking in New Jersey?
Standard ambulette vans are typically 6'6" to 7'6" tall, which can exceed the clearance of some parking structures. At most New Jersey hospitals and medical offices, Delta Medical Transportation uses the patient drop-off lane or an accessible curbside entrance rather than a garage, which is the norm for wheelchair vans. If your destination has a specific garage or a difficult entrance, mention it when booking so an appropriate approach can be arranged.
4. How does the service handle suburban pickups, apartment complexes, and senior communities?
Delta Medical Transportation's drivers are familiar with the residential layout of New Jersey — apartment complexes, assisted-living and senior communities, and cul-de-sac streets. The van is positioned to deploy the ramp or lift safely at the entrance closest to the rider. For recurring pickups at a community with gate access or a specific building entrance, note those details when setting up the trip so dispatch can plan the approach in advance.
5. Are your drivers certified in CPR, First Aid, and wheelchair securement?
New Jersey NEMT and ambulette drivers are required to be trained in wheelchair securement and hold the appropriate license. CPR and First Aid certification requirements vary by operator and service type, so if this matters for your medical needs, ask Delta Medical Transportation specifically whether the driver assigned to your trip holds current certification. Passenger-assistance training is a professional standard worth asking about directly before booking.
6. What is your policy for door-to-door vs. curb-to-curb service?
Delta Medical Transportation generally provides door-to-door service — the driver assists the passenger from the building entrance or ground-floor lobby to the vehicle and to the destination entrance. Curb-to-curb only is more typical of public paratransit like NJ Transit Access Link. If you need help beyond the lobby, confirm the exact scope when booking and note whether a caregiver or aide will also be present.
7. What is the cancellation policy for extreme weather?
New Jersey weather affects road conditions and availability. Like most private operators, Delta Medical Transportation asks for at least a few hours' notice to cancel, and during declared weather emergencies the ability to fulfill trips may be reduced — call dispatch directly to discuss options. For time-sensitive medical appointments, book with enough lead time to reschedule before a storm. For NJ FamilyCare/NEMT rides, the managed care plan's cancellation terms also apply.
8. Can a family member or home health aide ride along for free?
In most cases, yes — one accompanying companion (a family member, home health aide, or personal care attendant) can ride alongside the wheelchair passenger at no extra charge, space permitting. This is standard across New Jersey providers. If more than one companion needs to ride, mention it when booking so the right-sized vehicle is dispatched. For NEMT trips, the managed care plan's companion policy applies — confirm before the trip.
9. How far in advance do I need to book a trip?
For medical appointments and longer trips, booking at least 24–48 hours ahead is strongly recommended so the right vehicle is available. Delta Medical Transportation may offer same-day service, but it is not guaranteed and depends on availability at the time of the call. For recurring trips such as dialysis or weekly therapy, ask about a standing reservation, which is more reliable than booking each trip individually. NJ FamilyCare NEMT rides through the state broker typically require advance notice — confirm the current lead-time requirement.
10. Can the vehicle safely accommodate an oxygen tank or extra medical gear?
Yes. Delta Medical Transportation's vans can accommodate portable oxygen tanks, IV poles, medical bags, and standard home-health equipment. Mention what you'll be traveling with when booking — oxygen tank size, suction machines, or other devices — so space and handling requirements can be confirmed. Tanks should be secured rather than placed loose. For unusually large or heavy equipment, confirm dimensions and weight in advance so the correct vehicle is assigned.
11. Is the ride smooth enough to prevent motion sickness or autonomic dysreflexia?
This matters for riders with spinal cord injuries where autonomic dysreflexia (AD) — a dangerous blood-pressure spike triggered below the injury level — is a risk. Tell your Delta Medical Transportation driver before the trip that you are susceptible to AD or motion sickness and request smooth driving, gentle turns, and gradual braking. Proper wheelchair securement with the vehicle's Q-straps also improves ride quality. For any trip where AD is a documented risk, carry your emergency AD protocol card and make sure your companion can access it.